subitoo1941@gmail.com

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+91 9080961941

Return and Refund Policy

At Subitoo, we want you to be completely satisfied with your purchase. If something isn't right, we’re here to help! Please review our Refund Policy below to understand how returns, refunds, and exchanges are handled.

1. Return & Refund Eligibility

Due to the nature of our products, we only accept returns for items that are:

  • Damaged during transit
  • Incorrect or wrongly delivered

We do not accept returns or issue refunds for opened or consumed products unless there is a genuine quality issue (e.g., spoilage or contamination).

2. How to Request a Refund

If your order qualifies for a refund, please contact us within 3–5 days of receiving the product.

Reach us at:

πŸ“§ Email: kalyanharish180@gmail.com
πŸ“ž Phone: +91 9080961941
🏠 Address: 1/276, Sengankottai, Nagarkoodal, Dharmapuri, Tamil Nadu – 636803

When submitting a request, please include:

  • Order number
  • Description of the issue
  • Photos of the product (if applicable)

3. Processing Refunds

Once your request is reviewed and approved, the refund will be issued to your original payment method.

⏳ Refund Timeline: Typically 5–7 business days, depending on your bank or payment provider.
πŸ“Œ Note: Shipping charges are non-refundable.

4. Exchanges

If you received a damaged or incorrect product and prefer a replacement, we will send a free replacement (subject to stock availability). The exchange process usually takes 5–7 business days.

In some cases, a refund may be issued instead of an exchange.

5. Shipping Costs

  • Damaged/Incorrect Items: Subitoo will cover the cost of return shipping.
  • Customer-Initiated Returns: If returning an item for reasons not related to damage or dispatch error, return shipping charges must be borne by the customer.

πŸ“¦ Delivery Timeline: Orders typically arrive within 5–7 business days, depending on location and courier services.

6. Final Sale Items

Products marked as Final Sale cannot be returned, refunded, or exchanged. Such items will be clearly indicated on the product listing.

7. Contact Us

For any questions or support, feel free to reach out:

πŸ“§ Email: kalyanharish180@gmail.com
πŸ“ž Phone: +91 9080961941
🏠 Address: 1/276, Sengankottai, Nagarkoodal, Dharmapuri, Tamil Nadu – 636803

Thank you for choosing Subitoo!
We appreciate your trust and are committed to ensuring you have a smooth and satisfying experience.

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