Shipping Policy

Thank you for choosing Subitoo! We are committed to delivering your products safely, quickly, and efficiently. Please review the information below to understand how our shipping process works.

1. Shipping Areas

We currently offer:

• Domestic Shipping: Across India
• International Shipping: Not available at this time

Shipping rates and delivery timelines may vary based on your location and selected courier service.

2. Processing Time

• Order Processing: All orders are processed within 1–3 business days from the date of purchase (excluding Sundays and public holidays).
• Delays: During peak seasons or high-order periods, processing time may be longer. We will notify you if processing exceeds standard timelines.

3. Shipping Methods & Delivery Time

Once dispatched, your order is expected to arrive within 5–7 business days, depending on your location and courier partner.

Available Shipping Options:

Shipping charges are calculated at checkout based on order weight and delivery location.

4. Shipping Confirmation & Tracking

After your order is shipped, you will receive a tracking link and tracking ID via email or WhatsApp.
Please allow 24–48 hours for tracking updates to reflect in the system.

5. Shipping Restrictions

• We do not ship to P.O. boxes or APO/FPO addresses.
• Some products may have restrictions based on location or courier regulations.

6. Order Changes

Once an order is processed and shipped, changes (address or product edits) cannot be made.

If changes are required before shipment, contact us immediately and we will assist if possible.

7. Delivery Delays

While we aim for timely delivery, delays may occur due to:

• Courier delays
• Weather issues
• Logistic disruptions
• Regional restrictions

Subitoo is not responsible for delays caused by third-party logistics or external factors. For delay updates, contact the courier using your tracking details.

8. Damaged or Lost Shipments

If your order is delivered damaged or is missing in transit, please notify us within 3–5 days of delivery.

We may request photos or documentation to verify your claim before initiating a replacement or refund.

9. Incorrect or Missing Items

If you receive the wrong product or part of your order is missing, contact us immediately. We will arrange a replacement or a refund as applicable.

10. Customer Responsibilities

Please ensure the shipping address and contact details entered at checkout are accurate.

Subitoo cannot be held responsible for failed deliveries due to:

• Incorrect address entered by customer
• Unreachable phone number
• Failure to accept delivery

11. Contact Us

For shipping-related assistance, reach us at:

📧 Email: kalyanharish180@gmail.com
📞 Phone: +91 9080961941
🏠 Address: 1/276, Sengankottai, Nagarkoodal, Dharmapuri, Tamil Nadu – 636803

Thank you for choosing Subitoo!
We’re here to ensure your order reaches you smoothly and on time.